American at any time , your workers are impolite and gave little or no clarification about why or what was going on
I had been on AA flight 487 yesterday heading from San Diego to Charlotte. I just need to praise a flight attendant that went beyond the each day routines of her job. She was so polite & welcoming and willing to share her activities and also make me experience extra comfy.
following a delayed flight from Detroit for the reason that there wasn’t a functioning PA method( which we were advised was FAA obligatory). We reloaded on exactly the same plane and flew to Dallas in excess of two hours afterwards. ( the flight attendants needed to stroll the ailes to speak). our flight was to go away at 600am. we eventually remaining at 1145am. Upon arriving in Dallas we have been rushed to our following gate for Denver. On arriving in Denver late afternoon, we experienced no baggage. We had been explained to It could be on one of the future 3 flights from Dallas.
The complete opposite is your personnel Liibide (sorry I didn’t receive the spelling of his name). I be reluctant to simply call him a Customer Service Rep. He did help me with a few troubles I'd on my outgoing flight but mainly was of no help by any means with my return flight.
On January twenty fifth I contacted American Airways, as I checked out our reservations and noticed that my Daughter had us traveling all day, So I called to up quality our tickets to first-class as I didn't desire to vacation all day in coach. I exploit lay seek to vacation first class as I'm sure you may assessment but I'm attempting to help save my Miles as we are preparing a substantial family/graduation trip to Hawaii.
Hi，I planned to request questions on convey a cat with the U.S. to China, so I called your Chinese service. The lady named Annie picked my cellular phone. I requested my problem and she explained †there isn't a way†I mentioned a person instructed me it can be done. She mentioned †They can be lying†she did not give me any explanation. I made a decision to phone again, A different girl answered my phone.
I flew from Orlando to Dallas to Las Vegas yesterday and Once i received property and unpacked, I observed one among my things was lacking from among my checked bags.It absolutely was a shaving kit that was inside a zippered pocket on the surface of the bag. I called client service in Las Vegas and was explained to there's nothing they will do.
I'm emailing this comment for you so that AA might greater have the ability to encourage employees for being additional courteous when items go Incorrect.Purchaser service might make this type of distinction for the people utilizing your service.
Tomorrow, on my BIRTHDAY, I’ll handle your third share allocation as being a Particular birthday existing from all of you and tank you considering the fact that-
contacting a real individual at AA consumer service is next to unachievable. The Web-site checklist a phone number, which can be for cargo and that only references a Website that is certainly no help at all.
The baggage service (which wasn't American Airways) referred to as me at 2am to allow me to know they'd be bringing my bag out to my home!!!
New flight from Austin to Ft Myers on which I had requested wheelchair support did not deliver any jetway aid and Unquestionably nothing in Ft Myers from aircraft to baggage assert and NOONE to talk to.
Once we completed dealing with Immigration and Customs and baggage and we had Terrific issue obtaining the Just one AA Purchaser Service individual who was very difficult to cope with with regard to the arrangements for that evening and following early morning. We learned that there were no hotel rooms readily available. At 11.45 pm he last but not least gave us a voucher for the 9AM flight the subsequent early morning and also a $12 voucher for foods.
I recently flew to read the full info here Fort Lauderdale on February 18, 2016 on The ten am flight from Philadelphia. One of several stewardesses was a lady named Kim who had been a stewardess for a long period on American. I had been flying with my daughter and her four month previous newborn and experienced many stick with it baggage in addition to a bag for that pumping and nursing bottles. Kim was excellent, this kind of a great help with many things for the duration of our journey together with but not restricted to acquiring within the flight, getting the bags into the overhead compartments, receiving us products we needed throughout the flight and finding out from the flight with our bags.