American at any time , your team are rude and gave little if any rationalization about why or what was happening
Flight away from Ft Lauderdale at 5pm connecting to Charlotte NC at six:30pm. The 1st flight left forty five minutes late generating us pass up our connecting flight to Harrisburg, Pa. Explained to the subsequent flight would be at midnight so we wait until then (I am with my disabled 84 12 months aged mother) At midnight we have been advised the flight was cancelled, there were no resorts obtainable and the next flight was 12 the next day.
To I don’t know how Lots of people wanting to get this settled. I used to be so disappointed and about to surrender
Extremely dissatisfied with AA. Through my journey to NORFOLK from ALBUQUERQUE this time all-around on Army Orders – too many complications occurred which i just can’t overlook and question why some insurance policies exist as they do. Commencing off, my luggage wasn't tagged properly coming out of Albuquerque and didn't make the transfer relationship in DFW to ORF – eight hour hold off with bags getting to me, which experienced my uniforms for the next day. Of course I got my uniform in time, but only authorized for ~4 several hours of sleep ahead of reporting for obligation just after I drove to airport to have the bag. As well as my DoD ID is now not in your procedure to permit for TSA pre-Look at…both of these predicaments aren't a large offer And that i can easily forget these items with no need for making a comment…the return trip again to ABQ is my rationale. On my return vacation, my plan was from NORFOLK to CHARLOTTE to PHOENIX to ALBUQUERQUE. The flight from NORFOLK to CHARLOTTE was delayed a little bit more than 1 hour leading to me to have a few fifteen moment window for my connection flight in CHARLOTTE to PHOENIX. When I observed this restricted window, I tried to get the job done with The client service clerk within the gate in NORFOLK to acquire anything performed (i.e. notify gate in CHARLOTTE that someone on Armed service ORDERS may be a little late and to carry gate to allow transfer – would have solved what's about to occur)…given that 15 minutes was in certain “thirty moment window†allowance for everything to become performed Which I would've time to generate my transfer – she wouldn't or couldn't do everything for me.
Flt 1999 from FLL on11-22-fifteen was a multitude. Was delayed since all baggage was not loaded because of the rain,then the baggage was loaded improperly, we taxied back again into the terminal, fastened the baggage and after that we wanted fuel since we were delayed. We waited for someone to return to unlock the fuel tank(that procedure) for at least 40 mins.
I booked and paid out for our trip for journey March 10, 2016. These tickets weren't inexpensive And that i could have applied miles. As I booked the vacation early and there seemed to be plenty of Business enterprise Seats, I had been self-assured that we would have the capacity to use my Improve. In actual fact, I had been advised there was no person booked in Small business and it “seemed good†for an update.
There isn't any American Airlines customer service e mail tackle shown around the Formal Site, however there is a form you'll be able to post as a result of the website that sends your information to The client relations department. It is possible to access the email kind below: .
Two weeks in the past we been given the awful news that our twelve 12 months old grandson had been strike by a truck and killed. We needed to get from PA to CA as swiftly as you can. It had been Thankagiving week, the worst 7 days of your yr to vacation via Hotwire, we have been able to get reservations the following morning on American, not the airline on which we commonly vacation.
On Dec. fifth my wife, Tamar and good friends Keith and Janet Burd and I ended up getting back from a 7 day cruise on Superstar Cruise Lines. We were scheduled to return from Miami to Louisville, KY by way of Charlotte on American flight 2448 at one:00 P.M.The flight was delayed and we were liable to missing our connecting flight from Charlotte. The ticket agent certain us that we might have an abundance of time to create the link in Charlotte. Effectively, the flight acquired later on and later on as well as the ticket agent then advised us that we must make any connecting flight variations in Charlotte. Once the aircraft finally arrived and all passengers boarded, there was Yet another delay on account of mechanical issues. Then, the flight was cancelled and we were explained to to return to the gate where an agent would rebook us. Okay so…..a hundred and fifty travellers with one particular agent !
My partner and I were being booked for honeymoon to NYC on Nov 9, 2015. History locator: VDEURG. To the day we were to leave, Our flight #4378 was cancelled as a consequence of no crew. We had been booked for afterwards flight #5738, costing us a fifty percent working day of family vacation. The SECOND flight was then cancelled as a consequence of maintenance challenge. A number of alternate options have been offered but nothing that will get us to NYC n the ninth. We experienced garanteed reservations at Hampton Inn, Times Sq. at $317 an evening that were non-refundable as it was a lot less than 24 hrs. We ere available a flight to Dallas that will get us out of Pensacola late but only if we drove an hour away to Fort Walton Seashore airport. We took it, got in late and remaining right after four hrs snooze the next day. That cost us an additional $177.00 in hotel costs. My partner’s baggage in no way arrived in Dallas as we ended up promised it would- mine took in excess of an hour to search out since it was not on the carousel with the rest of the flights luggage, We bought into NYC on a daily basis immediately after our honeymoon was to start out, with plenty of worry and price.
The weather in Dallas from 11:00 am until nicely soon after five:00 pm was blue skies and sunshine. The flight from Dallas to DC was not crammed with climate as The trail was immediate and not altered aside from slight turbulence which triggered altitude modifications to prevent. The weather conditions in DC was clear and no rain. Weather predicted for Charleston WV did arise 45 minutes once the initially scheduled landing time ought to have transpired. It's my perception that American Airlines might have and must have available more in just how of logistical abilities in Dallas for gate availability and contingency programs when gates are blocked, much more support for delayed connecting flights to assist travellers and prevent missed flights, plus more humanity and being familiar with for travellers stranded in the evening in a sizable metropolis without any information and facts, means, and so forth. We weren't supplied anything by Vanessa S. or maybe the gate staff. I did Visit the ticket counter in DC as well as a Manager, Sandra did offer our very first and only apology and data on resort shuttles from the airport and a discount voucher very good at many inns. Incidentally, our baggage which was checked was not accessible to us on Friday night time and we had been presented a complimentary toiletry bag. Baggage personnel were really courteous and also the highlight of our customer expertise. Mainly because we couldn't get re-booked until eventually the following working day And that i couldn't get to Charleston WV as wanted for business obligations, I rented a lodge space in DC as well as a rental vehicle and drove myself link to Charleston WV from Washington DC. the following early morning so as to arrive as required. The results of my experience remaining me sensation really dissatisfied in The shopper service out there at American Airlines.
Experienced terrific shopper service sine 1/17. Been pulled from the FRA flight and stayed for 2 days in Philly. Now one/19 I will resume my flight to FRA with up to par documentation. To my surprise the ticket agent on the sign in counter had been Unquestionably impolite, not helpful and expected me to seek out my baggage that was checked in within the seventeenth and that I used to be unable to retrieve After i was pulled off the flight on Sunday.
Charlestown to Akron worst boarding working experience at any time. Gate 38 b. A greyhound bus terminal is best run. Great luck with your new Professions
I used to be to inform you of my not so pleasant expericences with the airline, and requesting a refund of my flight. To start with I used to be suppose to get around the seven:55am flight from Gulftport,MS.